Returns & Exchanges

UDON Entertainment is committed to ensuring you are satisfied with your apparel and accessories; if your item isn't a perfect fit, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the unwashed and unworn items in their original packaging, ensuring all hangtags remain attached to the garments.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days.